Matrix security patrol officer Raymond Townsend prevents fire outbreak at customer site in Auckland, earning praise from police responders.
At Just after 11:30pm, during a routine patrol at one of its commercial client’s sites in Royal Oak, Auckland, patrol officer Raymond Townsend detected footsteps where there should not have been any, followed by the smell of smoke.
Moments later, according to a recent Matrix Security blog post, a small fire was discovered at the rear of the secured site, as well as an unidentified unauthorised individual in the shadows.
“Thanks to the patrol guard providing a clear description of the offender, Police were able to apprehend him later. Communication after the event was thorough, and we were kept well informed via phone and email.”
The officer immediately withdrew to a safe position and notified the Matrix Security Contact Centre via RT, requesting Police and FENZ support. A backup patrol officer, Meripa Masau, was also dispatched to assist.
As a fire crew arrived, the individual emerged from a concealed area and attempted to leave the site. A clear description was quickly broadcast, allowing Police to locate and detain the individual nearby shortly afterwards.
Evidence from the fire scene was secured, and fire crews confirmed that if the incident had not been reported when it was, the outcome could have been significantly worse.
The site was locked down, cleared, and secured, with no damage to buildings and no further risks identified. An arrest was made for unlawfully being on the property, with further charges pending.
“This incident was handled effectively,” stated the client. “The appropriate emergency services, FENZ and NZ Police, were contacted promptly. Thanks to the patrol guard providing a clear description of the offender, Police were able to apprehend him later. Communication after the event was thorough, and we were kept well informed via phone and email.”
