Simpro, a business management software for trade service businesses, held its first user conference, Simprosium, in Australia and New Zealand under the theme “Turn Chaos into Clarity.”
The event attracted over 700 attendees, including customers, industry experts and partners, aiming to showcase the latest platform features and foster a community.
The overall theme of Simprosium centered around supporting customers as they navigate the adoption of new technology innovations shaping the future of the trades industry while providing an open forum as Simpro continues to build a community.
New Simpro product features were announced including security enhancements to improve customer experience, integration of Stripe payment processing software and new business intelligence (BI) reporting features and dashboards, highlighting the ability to subscribe to and automate BI reports and, for Xero customers, to reconcile sales invoices. Also, the incorporation of ClockShark time tracking capabilities to the platform and new digital form enhancements were announced.
The adoption of these new Simpro product features is vital to helping trade service businesses reduce time spent on admin tasks, meet the needs of their digital-savvy customers and grow exponentially.
View this article in the New Zealand Security Magazine December 2023 downloadable digital edition…
“Simpro transformed our approach from mere estimation on spreadsheets to a comprehensive solution integrating sales, operations and more,” said Porty Ushan, director at Aloka Technology. “Simpro’s powerful API capabilities allowed us to seamlessly connect various systems, ensuring a holistic view without technological hindrance. Simpro is more than an operations manager; it became the connective tissue that unified our processes, empowering our business to thrive.”
The event featured insights on inflation, staff retention, and leveraging data for company innovation, emphasising the importance of business intelligence tools. Simpro’s API capabilities were lauded for unifying processes and streamlining operations.
“The Simprosium roadshow was all about meeting our customers and understanding what is top of mind for them,” said Gary Specter, CEO of Simpro. “It was important to me that we did not just talk at them, but talk with them to truly hear them so that together we can collaborate and create a community where we can invest in each other and be successful. It was an invigorating and humbling experience to be met with such honesty, enthusiasm and excitement around the community we will be building together.”
The event’s success prompted plans for similar conferences in the US and UK markets in 2024, demonstrating Simpro’s commitment to building a collaborative customer-centric ecosystem for innovation in the trade service sector.
Watch the on demand presentations.
Read the full press release.
*Simpro is an advertising partner of New Zealand Security Magazine.